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ISO 9001:2000 certified Central Marketing Organisation ( CMO ) is India’s largest industrial marketing set-up. It markets carbon steel produced by the five integrated steel plants of SAIL. Headquartered in Kolkata, it transacts business through its network of Branch Sales Offices spread across the four regions, departmental warehouses equipped with mechanised handling systems, Consignment Agents and Customer Contact Offices. CMO’s domestic marketing effort is supplemented by its network of rural dealers who meet the demands of the smallest customers in the remotest corners of the country.
A strong IT support system enables real-time network connectivity within the entire CMO network. Extensive customer contact, product and segment specialization, close monitoring of order servicing and feedback analysis through a Customer Satisfaction index are established norms at CMO. The customer-friendly approach of CMO is backed by practical after-sales service. Through the process of Key Account management, CMO provides single-window service to key customers across the country for every business transaction from enquiry to order booking, order tracking to delivery, and even consultancy and after-sales service.
CMO’s International Trade Division
International Trade Division ( ITD), in New Delhi- an ISO 9001:2000 accredited unit of CMO, undertakes exports of Mild Steel products and Pig Iron from SAIL’s five integrated steel plants. Ever ready to meet the exacting demands of its global customers, ITD maintains a close liaison with customers and the production units to cater to the customized requirements of its customers both in terms of quality and sizes.
ITD has successfully established SAIL’s brand name globally. Among the notable destinations for SAIL products are Japan, P.R. of China, Korea, Taiwan, Vietnam, Philippines, Singapore, Malaysia, Thailand, Indonesia, Australia, Mexico, Europe (UK, Germany, France, Belgium, Italy, Spain, Netherlands, Portugal), Sudan, Oman, UAE and the neighbouring countries such as Myanmar, Bangladesh, Sri Lanka and Nepal.
The Transport & Shipping Division of CMO headquartered at Kolkata with its branch offices at Haldia, Paradip, Vizag and Kolkata ports, ensures timely import of the key ingredient in steel making, coking coal and handles its entire logistics. It also caters to other plant imports and ensures efficient dispatch of steel exports.
Both ITD and T&S are accredited with ISO 9001:2000 certification.
Headquarters |
Ispat Bhavan
40, Jawaharlal Nehru Road,
Kolkata - 700 071.
Phone: (033) 2288 3810/12/14/17/18
Fax: (033) 2288 61838
E-mail: sailcaib@cal.vsnl.net.in
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| International Trade Division |
Hindustan Times House
13th Floor, 18-20,
Kasturba Gandhi Marg,
New Delhi - 110 001.
Phone: (0091-11) 2335 5733.
Fax: 0091-11-2332 1018,2371 2774
E-mail: editd@sail-steel.com
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| Northern Region |
Scope Minar
North Tower, 17th Floor,
Distt. Centre Laxmi Nagar,
Delhi-110 092.
Phone: (011)22467360, 22467384, 22467412,
22467413, 22467414, 22467418
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| Eastern Region |
Jeevan Sudha
8th-9th Floors,
42-C, Jawaharlal Nehru Road,
Kolkata - 700 071.
Phone: (033) 2288 0970/0058/9339
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| Western Region |
The Metropolitan
8th & 9th floor,
Bandra-Kurla Complex,
Bandra (E), Mumbai- 400 051.
Phone: (022) 2657 1493/96/97.
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| Southern Region |
Ispat Bhavan
5 ,
Kodambakkam High Road,
Chennai - 600 034.
Phone:044-2827 2091/2827 4105.
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Transport and Shipping
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Headquarters |
Ispat Bhavan
40, Jawaharlal Nehru Road,
Kolkata - 700 071.
Phone: (033) 2288 3810/6151
Fax: (033) 2288 61808
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Software Development Centre,Hyderabad,